Provides guidelines and numerous techniques, assessments, planning guides, lecture notes, examples, problems and other materials to allow line managers or trainers to design and lead a two-day workshop. At the core of the book is a six step team-building process. The book is filled with rich content that makes it a thorough and in-depth resource. It also includes an extensive set of overheads. Highly focused and practical. Extremely well organized and written. Highly recommended. 447 pp. 2001.(Stearn & Associates)